Junior IT & Software Support Associate

Job Title: Junior IT & Software Support Associate

Location: Ikeja, Lagos
Employment Type: Full-Time
Experience Level: Entry-Level

About Us
At Lifted Horizon, we’re passionate about building reliable digital solutions and maintaining a smooth technology environment that empowers our teams to deliver their best work. We’re looking for a motivated Junior IT & Software Support Associate to join our growing tech department.This is an excellent opportunity for someone eager to start or grow their career in tech combining hands-on IT support responsibilities with exposure to real-world software development projects.

Key Responsibilities
IT Support:
- Provide day-to-day technical assistance to staff (hardware, software, and network troubleshooting).
- Install, configure, and maintain computer systems and applications.
- Support user account management, system updates, and backups.
- Monitor and respond to IT helpdesk requests promptly.

Development Assistance:
- Assist the software development team with testing, debugging, and documenting code.
- Help maintain and update internal systems and web applications.
- Support version control processes (e.g., Git) and assist with deployment tasks.
- Participate in team meetings and contribute to product improvement discussions.

Key Requirements

- Bachelor’s degree or diploma in Computer Science, Information Technology, or related field (or equivalent experience).
- Basic understanding of hardware, networking, and operating systems.
- Familiarity with at least one programming language (e.g., PHP, JavaScript, Python, or similar).
- Strong problem-solving skills and attention to detail.
- Good communication and teamwork abilities.
- Eagerness to learn and grow within a supportive team.

Desirable (Optional skills)

- Experience with WordPress, Laravel, or any web development framework.
- Familiarity with database systems (MySQL, PostgreSQL, etc.).
- Exposure to software version control tools (Git/GitHub).

What We Offer

- Hands-on mentorship from experienced IT and software engineers.
- Opportunity to learn both IT operations and software development skills.
- Career growth path within the organization.
- Friendly, collaborative, and learning-oriented work culture.

Application Deadline: 26th October, 2025